Cancellation & Return Policy

REFUND AND RETURN POLICY

We are unable to accept returns due to food safety regulations.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Refunds/Replacements
If you receive the wrong product we will either issue a refund or replace your order. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at herb@broadbrookbeef.com

Since we sell perishable products that can’t be restocked or resold, we’re unable to accept returns. Please contact our customer service via email or phone if you have any issues and we will address them.

For customer service, please email – herb@broadbrookbeef.com OR call (860) 999-3295